User Data Deletion

Last updated: 19 August 2026

You can ask Alpi Dent Antalya ("Alpismile") to delete the personal data we hold about you at any time. This page explains how — including for data we received through Facebook or Instagram (Meta) lead forms and Facebook Login.

How to request deletion

Send an e-mail to info@alpismile.com with the subject line "Data Deletion Request".
Send it from the e-mail address you used when contacting us, or include the phone number you contacted us with, so that we can verify your identity. We may ask a follow-up question to confirm the request really comes from you.
You can also make the request by phone: +90 242 402 06 07.

What happens next

We confirm receipt of your request and verify your identity.
Within 30 days at the latest, we delete or irreversibly anonymise your personal data — including your contact details, messages, photographs and files, and any data received from Meta lead forms.
We send you a confirmation once the deletion is completed.

Legal retention exception: if you received treatment at our clinic, Turkish health legislation requires us to retain certain medical records for statutory periods. In that case we delete everything we are permitted to delete, restrict access to the remainder, and delete it when the statutory period ends. We will tell you in our confirmation if any data falls under this exception.

Data received from Facebook / Instagram

If you contacted us through a Meta lead advertisement form or used Facebook Login, the request above also covers that data. Additionally, you can review or remove our app's access in your Facebook settings: Settings & Privacy → Settings → Apps and Websites — removing the app stops any future data sharing with us from your Facebook account.

Questions

For anything related to your personal data, see our Privacy Policy or write to info@alpismile.com.